Manually booked (passive) hotel segment in Apollo do not contain enough booking information to interface to Trams Back Office. If you are entering a 0HTL format, you need to add additional information in a remark before invoicing.
Step 1: Enter passive hotel booking segment
The hotel segment must be entered using an MK status code using the following format:
0HTLZZMK1{city code}{in date}-{out date}/H-{hotel name}/R-{rate code}/BC-{reason booked outside of Apollo}/W-{hotel address and phone}/
For example:
0HTLZZMK1SNA12JUL-OUT13JUL/H-GREAT WOLF LODGE/R-A1K/BC-C/W-GREAT WOLF LODGE¤12681 HARBOR BLVD¤GARDEN GROVE¤CA¤92840¤888-960-9653/
Step 2: Enter MS remark with additional booking details
After entering the hotel segment, add a PNR remark using the following format:
T-MS{hotel segment number}*TT{travel type, default is ‘2’ for hotel}*TF{total fare}*CM{commission rate}*VC{hotel interface ID}*CF{confirmation number}
For example:
T-MS1*TT2*TF489.99*CM10*VC8889609653*CF35781840