The Tres Certified Consultant (TCC) Program is a network of independent contractors supporting and training Trams Back Office and ClientBase products. Some of them are agents, some are accountants, and others are industry consultants. In all cases, Trams and ClientBase Products and Services provides Certified Consultants with an extensive training curriculum and testing to assure you proficiency in all Trams Back Office and ClientBase products. Trams Back Office and ClientBase refers a consultant at your request. Most of them work remotely. Rates and payments are between you and the consultant. To verify certification of your consultant, look for the Tres Certified Consultant logo on their business cards. Only those who have attended training and passed extensive testing are permitted to display this logo.
If you are interested in becoming a TCC, please email support@trestechnologies.com.
Advanced Certification: TCC’s have passed advanced testing for ClientBase and Trams Back Office
Disclaimer:
Our goal is to match its customers with competent consultants that have a proven history they can work with our products. While Trams Back Office and ClientBase customers have had success in working with these companies, we do not own or control the companies and organizations listed. Therefore, by using these consultants, our customers understand, acknowledge and accept that Tres Technologies cannot be held liable or responsible for any adverse event that takes place with the companies listed. Choosing a company or organization is strictly voluntary and done so at the sole risk of the customer.
List of Tres Back Office and ClientBase Certified Consultants
*Please click the name or state to see additional communications, services and specialties.
*Please click the name or state to see additional communications, services and specialties.
ARIZONA
Jamie Haley (Morrison) - Advanced Certification – CB and TBO
Scottsdale, AZ
Phone: (305) 333-4027
Email: jamietcc@gmail.com
Specialties: Trams Back Office, Accounting, Agency Operations & Training (US version), IC/Host Interface, Groups, ClientBase Certified, Trams Back Office Conversions/Migrations & Training. Remote accounting and Onsite training both on Trams Back Office and ClientBase, Assistance with Financial/Tax Audits. TCC since 1995. **Remote Accounting **Willing to travel
About me: I have used Trams for 33 years and had my own consulting business for 23 years. I have worked with large & small agencies. My strengths are on the accounting/General Ledger end. One of only 4 or 5 “Advanced Certified” consultants.
Steve Jonas
Tucson, AZ
Phone: (512) 412-8136
Email: 123stp@gmail.com
Specialties: Trams Back Office, Accounting, Trams Back Office Conversions/Migrations & Training. Remote accounting and Onsite training. TCC since 1995. **Remote Bookkeeping
CALIFORNIA
Alice Guilfoyle
Riverside, CA
Email: alice.guilfoyle@gmail.com
Services: Setup, Support and Training for Trams Back Office and ClientBase
Specialties: Trams Back Office and ClientBase New Installations, Training, and setup, Database Clean up. Accounting (Daily/Monthly/Yearly) Operations, Remote Access, and On-Site Services available. ARC Reporting/Settlements, Commission import processing.
About Me: Highly trained with over 25 years of Trams Support Desk Experience
**Remote access training and support
TCC Services
Leo Maqueira
Los Angeles, CA
Phone: (310) 913-1669
Email: leo@evolvetechnologies.com
Services: Onsite & remote support for Trams Back Office.
Specialties: Strong accounting background. Providing full charge accounting services including group management & ARC reports. Highly trained TRAMS consultant with over 27 years of experience.
*Bilingual: English & Spanish **Willing to Travel
About Me: I am born and raised in Los Angeles, CA, living in in the Marina Del Rey area. I started my TRAMS career in 1992 with TRAMS, Inc. Fun Fact: As one of the founders of the TCC Program I helped create the first TCC Certification test and I’ve been TCCing ever since. I was recently rehired by TRES to assist with support and the development of the new TRES product. I am excited to see what the future holds for the travel industry and look forward to helping agencies succeed with our TRES products.
Eduardo Gomez
Whittier, CA
Phone: (562) 320-3845
Email: tcc.eduardo.gomez@gmail.com
Specialties: TRAMS installation and new agency setup and training, Accounting (Single & Multiple balance sheets). Daily agency operation, Monthly procedures, Fiscal Year-End closing. Reporting, Sabre, Amadeus, Client Base. Emergency assistance, Onsite training. Entrenamiento y soporte técnico en Español.
*Willing to travel **Remote Support
Jan Jarman
Sacramento, CA
Phone: (916) 300-9157
Email: janjarman916@gmail.com
Specialties: Trams Back Office – Remote & On-Site Accounting, Training, and Monthly Bookkeeping **Willing to travel
The Travel Group, Inc.
Linda Sumner (TCC since 1996)
Fountain Valley, CA
Phone: (714) 235-9822
E-mail: lindatcc@gmail.com
Specialties: Trams Back Office (Agency Training and Setup), Reporting, Accounting (Daily/Monthly/Yearly Operations, Remote Access Bookkeeping Services), ClientBase
**Willing to travel
TeamSteele Consulting
Cyndi Steele (Trams Support 1995-2021)
Culver City, CA
Phone: (310) 259-2696
E-mail: Cyndisteele@gmail.com, TeamSteeleCA@gmail.com
Services: On-Site and Remote Setup, Support and Training for Trams Back Office and ClientBase
Specialties: Trams Back Office and ClientBase (Agency Training and Setup). Strong accounting background. Highly trained with over 26 years of Trams Support Desk Experience. Accounting (Daily/Monthly/Yearly) Operations, Financials, Remote Access and On-Site Bookkeeping Services. ARC Reporting/Settlements, Commission Processing, Bolt Utility, and accounting processes and reconciliation daily through yearly
**Willing to travel
COLORADO
Jackie McMahon, CTC – Advanced Certification – CB and TBO
Scripts by Design (Sabre Scripts – Custom Scripts and Trams Packages) Loveland, CO
Phone: (970) 587-5500
E-Mail: Jackie@ScriptsbyDesign.com
Website: www.scriptsbydesign.com
Specialties: Trams Back Office, Sabre Interface, Sabre Scripts (Custom Scripts and Trams Packages), Agency Operations & Training, Remote Training and Database Cleanup, Remote Booking.
FLORIDA
TCC Consulting - Advanced Certification – CB and TBO
Fay Bean
Hollywood, FL
Phone: (954) 579-9879
E-mail: Fay4Tres@gmail.com
Specialties: Trams Back Office, Agency Setup/Operations, Training, Accounting, Trams Back Office conversions, ClientBase Certified. Remote accounting and training available for both Trams Back Office and ClientBase, assistance with report preparation for financial/tax audits. TCC since 1996.
**Remote Accounting/Training **On-site Training
About me: My background as a CPA and educator has served me well in training agencies on both Trams Back Office and ClientBase. Establishing TCC Consulting over 25 years ago has provided me with the opportunity to share my knowledge with many different agencies in the States and Caribbean. In addition, I have worked with numerous Trams Back Office customers in providing accounting services on a weekly, quarterly and annual basis.
Millennial Consulting, LLC
Maria Prodhomme
Sunrise, FL
Phone: (954) 614-83-74
E-mail: prodhomme_maria@yahoo.com
Specialties: Trams Back Office – Remote & On-Site Accounting, Reporting, Accounting (Daily/Monthly/Yearly Operations, Remote Access Bookkeeping Services), ClientBase Online. Remote monthly bookkeeping services. Trilingual: English, Spanish and French.
Thomas Sycko - Advanced Certification (CB and TBO)
Metro Detroit, Mich. and Miami/Palm Beach, Fla.
Tel. (586) 693-2706
Email: tsycko@tswarren.com
Specialties: ClientBase (Windows, Online and Browser), Trams Back Office, Groups Management, IC/Host Interface. New agency setup, implementation and training. Ongoing training and support. Sabre proficient. Remote and on-site services available. Willing to travel.
ILLINOIS
Susan Stone
Chicago, IL
Phone: 773-262-7557
Email: ClientBase@susan-stone.com
Specialties: ClientBase Windows and ClientBase Online Specialist, New Installations, Training, and Setup, Res Card and Live Connect Specialist. Import Specialist. Moving ClientBase profile information to a new ClientBase database.
Remote access training & support. Willing to travel. On site Training. Hourly and daily rates are available
About me: 25 years of ClientBase/Trams Support Desk Experience
TPC, Inc.
Donna Welke
Tinley Park, IL
Phone: (708) 403-0321
Email: dwelke@tpconsult.com
Website: www.tpconsult.com
Specialties: Trams Back Office, ClientBase, Agency Operations, Worldspan Interface, telephone support, remote assistance and local on-site training available. PC Services: Network, Internet, Security, Hardware and Software.
KANSAS
Lou Ann Losie
Wichita Kansas
Phone: 316-210-6849
E-mail: loulosie55@gmail.com
Specialties: Remote Accounting & Training for Trams Back Office. Remote Monthly Bookkeeping Service.
KENTUCKY
Teresa Gerson, CPA, TCC
Louisville, KY
Mobile: (502) 424-7400
E-mail: tgersontravel@gmail.com
Specialties: Trams Back Office, Accounting, Back Office Training, Trams Back Office conversions and startup training, IAR Training, remote training & remote monthly bookkeeping services, Bank training and report building.**Willing to travel
MICHIGAN
Thomas Sycko - Advanced Certification (CB and TBO)
Metro Detroit, Mich. and Miami/Palm Beach, Fla.
Tel. (586) 693-2706
Email: tsycko@tswarren.com
Specialties: ClientBase (Windows, Online and Browser), Trams Back Office, Groups Management, IC/Host Interface. New agency setup, implementation and training. Ongoing training and support. Sabre proficient. Remote and on-site services available. Willing to travel.
MINNESOTA
Automation Consultants
Henry S. Donaldson, Senior Associate
Minneapolis, Minnesota
Telephone: (952) 881-7505
Fax: (952) 881-6947
Email: hank@automationconsult.com
Website: www.automationconsult.com
Specialties: Trams Back Office initial setup, Hardware, WORLDSPAN Interface, and remote assistance setup. **Willing to travel
MISSOURI
Nanette Crader (McCroskey)
Springfield, MO
Phone: (417) 319-5247
Fax: 801-730-2352
Email: nancrader@sbcglobal.net
Specialties: Specializing in Remote and On-Site Accounting and Training for Trams Back Office; Multiple Branch Accounting. Formal education includes B.S. Accounting and M.A. Teaching. Active TCC since 1998.
**Willing to travel
NEVADA
DRB Consulting, Inc.
Dennis R. Bagley
Reno, NV
Mobile: 775-843-9090
Phone: (775) 359-1040
E-mail: dennis@drbci.net
Specialties: Trams Back Office, Accounting, Agency Operations & Training, IC/Host Interface, Groups,
Trams Back Office Conversions/Migrations & Training. Remote accounting and onsite training on Trams Back Office, Assistance with Financial/Tax Audits. TCC since 1988.
**Willing to travel **Remote Accounting
NEW HAMPSHIRE
Paula Robbins
Exeter, NH
E-mail: pr1994ltc@comcast.net
Specialties: Trams Back Office, IAR, Worldspan and Sabre Front & Back Office Functions, Agency Operations and familiar with ClientBase.
NEW YORK
Ann Marie White
Huntington, NY
Phone: (631) 427-2982
E-mail: jaej@ix.netcom.com
Specialties: Trams Back Office, Accounting, Amadeus Interface, Apollo Interface, ClientBase by TRAMS, ClientBase, Hardware, SABRE Interface, Training **Remote Login
DePrez Travel Bureau, Inc.
Shari Putnam
Rochester, NY
Toll Free: (585) 442-8900 x 232
Email: sputnam@depreztravel.com
Specialties: Trams Back Office, Multiple Branch Accounting, Training on day to day functions as well as month and year end accounting, including report preparation for yearly financial/tax audits, Sabre Interfacing, Amadeus Interfacing.
OHIO
Travel Bookkeeping Made Easy
Patti Van Stone, TCC
Cincinnati, Ohio
Phone: (513) 484-6269
E-mail: pvanstone@cinci.rr.com
Specialties: Trams Back Office, Worldspan front office, interface and conversions. Individual or group training available. 20+ years’ agency accounting experience. Bookkeeping services available onsite and via remote login. Internal and external reporting Organization and set up.
**willing to travel **remote access available **reasonable rates **references available from prior clients
Creative Travel Agency Consulting
Craig Baldridge, TCC
Shawnee Hills, OH (Columbus)
Phone: (614) 570-2521
Email: Craig@CreativeTAC.com
History: Successful Travel Agency owner for 25 years. BSBA in Operations Management. ClientBase user since 1998 (Third Party Solutions). Member in Travel Agency Management Solutions (TAMS) for 15 years.
Specialties: To help Travel Agencies and Advisors improve their profitability and internal workflows. Improve daily operations, increase sales and revenue dollars, and improve individual and company profitability by focusing on ClientBase utilization, extensive use of new reporting capabilities, and applying What If thinking and problem solving.
**Hourly and daily rates available. **Remote access training & support. **Willing to travel.
TENNESSEE
Teresa Gerson, CPA, TCC
Nashville, TN
Mobile: (502) 424-7400
E-mail: tgersontravel@gmail.com
Specialties: Back Office, Accounting, Back Office Training, Trams Back Office conversions and startup training, IAR Trams Training, remote training & remote monthly bookkeeping services, Bank training and report building. **Willing to travel
TEXAS
Shelley Consulting - Advanced Certification – CB and TBO
Bill Shelley
Houston: (281) 335-1774
Email: bill@shelleyconsulting.com
Websites: www.shelleyconsulting.com and www.tramsinterface.com
Specialties:
- Trams Back Office remote training and setup
- Accounting - Remote bookkeeping services
- Trams Interface solutions. Script Packages
- Amadeus
- Travelport - Apollo
- Travelport - Worldspan
- Custom GDS Scripts for all systems
- Custom Crystal Reports for Trams and ClientBase
- Remote Access for training and troubleshooting.
- ClientBase setup, training, and reporting.
- Custom software including:
- Credit Card Reconciliation Software.
- Software to create profiles, rescards, reservations, et al in ClientBase.
- CB2OBO exports ClientBase Invoices and Bookings to “Other Back Office” systems such as Travcom and GlobalWare.
TBO Consulting
Pauline Drvenkar
Houston, Texas
Email: pauline@tboconsulting.com
Phone: (281) 467-9012
Specialties: Trams Back Office Accounting & Training, Remote Accounting Services, Financial and Client Reporting, Database Cleanup, ClientBase Training.
**Remote Accounting/Training
Nancy Laxton Consulting
Cell Phone: (832) 496-2160
E-mail: nlaxton7@gmail.com
Specialties: Trams Back Office, Tams Reporting, Corporate and Leisure Travel, Multiple Branch Accounting, Excel Spreadsheets, Payroll and Benchmarking , Daily, Weekly, and Monthly Accounting including CC Reconciliations, Custom reporting: Report Generator, Crystal Reports and Excel. Data Import and Export.
**Willing to Travel **Remote Access **On-site Training ** Grasp Reporting **References Available
Melissa Deffet, CPA
Houston, Texas
Email:
Phone: (832) 545-0070
Specialties: Trams Back Office Accounting & Training, New Agency Setup, Remote & Onsite Accounting Services. Financial and Client Reporting. Assistance with Audits/Tax preparation. Database cleanup.
**Remote Accounting/Training **Willing to travel
W Travel Holdings
My Hoang Thanh Le
Houston, Texas
Mobile: (866) 296-7768
Email: myle@wholdings.travel
Specialties: Trams Back Office
VIRGINIA
Agency Management Concepts, Inc.
Jim Sarrano
Washington, DC area
Phone: (703) 281-6188
Email: jim@agencyconcepts.com
Key Products/Services:
- Legacy Database conversions – thousands of these have been performed that have included ADS, ADSx, TSN, Travelbase, World Ledger, Central Command/Agresso, Globalware, Travcom, Globalmax, Wincruise, WL4000, CruiseWeb, Q3, ClientEase, Maximizer, Travelworks, and other “Home Grown” systems.
- ClientBase/Trams Back Office Database Merges – hundreds of these have been performed, and brings over all vital Clientbase (Profile and Rescard detail) and/or Trams Back Office (transactional – invoices/payments). This is a must for the utilization of newly acquired agency database, and can be used to create a new database from selected data within any given Trams database.
- Independent Contractor Imports – Don’t lose your data when moving to another host
- On-Going Transactional Data Imports - this import routine will utilize any source data desired (i.e. Booking engine transactions, PBX, CRM, or other source data) into ClientBase/Trams applicable database tables as a scheduled task or batch. No more manual input.
- Database Repair – not many repairs are beyond our capabilities. Most are fairly routine (i.e. add or correct Travel Types, Branching, Groupings, Invoice status, "Submit to" designation, Udids, and Profile interface ids). Corrections for Hotel vendors to reflect only one vendor profile, with the proper interfaceid and/or alt id (accounting for multiple GDS systems), and reassignment of bookings to the one has been found to be of significant value for both corporate and leisure agencies.
- Other Custom Data Services - Do you have the horsepower or talent it takes to address a particular "IT" requirement regarding the Trams database? Why go through a learning process for a "one-shot deal"? We're at the top of our learning curve...In fact; we may have already addressed a similar situation. Why not expend your resources more efficiently?
WISCONSIN
Travel Agency Consulting
Julie Durham
Milwaukee, WI
Phone: (414) 234-1504
Email: Julie.durhamtcc@gmail.com
Website – coming soon!
Specialties / History:
As a successful Travel Agency Manager for over 25 years, counting small and large agencies in my resume. My objective is to support Travel Agency Owners, Managers, and Advisors focusing on internal processes to increase sales and revenue.
ClientBase ( Windows, Online) New Agency setup, implementation, and training. Ongoing training and support. Reporting. Daily, Monthly, and Annual reporting. TAMS / Ken Jonker report consulting, Data clean up, Marketing. CB to GlobalWare proficient. Sabre and Travelport interfacing.
**Hourly and daily rates are available. **Remote access training & support. **Willing to travel
CANADA and USA
Sanjay Arora, B. Com (H), MBA, TCC
Mississauga, ON
Phone: (416) 895-5925
Email: aroraska@hotmail.com
Specialties:
- Trams Back Office installation and setup.
- Accounting, Training and implementation either onsite or remotely.
- Training to Staff enabling them to handle bookkeeping and general accounting work independently.
- Conversions and interface from Amadeus, Sabre, Farelogix etc.
- Report Generator, Crystal Reports and coordination with Script Writers to make the CRM/Accounting procedure and process fully automated.
- Customize TBO to agency specific needs and requirements.
- Help in Web services and API integration.
- Bookkeeping and Accounting Services till finalization of accounts as per Company(ies)/ Agency(ies) policies and procedure coupled with Quality Control (QC) checks.
- Help in finalizing Accounts for Compilation, Verification, Note to Readers, Review Engagement and/or Audit wherein I can interact with external Auditor on behalf of the Company/ Agency.
- Can help customers using Trams, across the globe including Canada, USA.
CANADA
TCC4Canada Consulting Ltd.
Rose-Marie Lambert
Victoria/Vancouver, BC
Phone: (250)-385-1653
Email: rose@tcc4canada.com
Specialties: Trams Back Office and/or ClientBase training and implementation on site or remotely. Conversions and interface from Amadeus, Sabre or Galileo. Accounting and operations. On-Site branch training and group/class training. Trams CC Merchant and Trams Report Generator. Customize to agency needs and requirements. French/English
**Willing to travel
Aziz Telya
Montreal, Quebec
Phone: (514) 949-2949
Email: a.telya@mariamta.com
Specialties:
- TRAMS and ClientBase installation, setup, customization
- TRAMS and ClientBase Training and process auditing, on-site or remote
- Database conversion or migration from other back-office solutions
- Interface setup and training in Sabre, Apollo, Galileo and Amadeus
- Accounting, bookkeeping and back-office support, either full or replacement
- Fully versed in OPC/TICO/IATA requirements
- Almost 20 years of experience in Canadian travel industry, specializing in TRAMS, back-office and management consulting.
- Fully bilingual, English and French
*Willing to travel
Chandan Chakraborty
Toronto, Ontario
Phone: (647) 226-7732
Email: chandan_chakraborty@hotmail.com
Specialties: Trams Back Office: Installation/Interface/Database Conversions & Customize setup as per agency needs and requirements. On-site and Remote Training: Specialty in Canadian Travel Industry Legislations (IATA/TICO/HST, etc.) Bookkeeping & Accounting Services. (Over 25 years Airlines & Travel Industry Accounting Experience) *Willing to travel