Please contact your Amadeus GDS help desk to verify the information below. Tres Technologies support does not configure Amadeus GDS for interface.
Once all has been confirmed please e-mail Support@TresTechnologies.com to schedule an interface appointment.
Amadeus Settings for TBO Interface
- Amadeus Pro Printer is configured for a file Interface.
- Verify the path of the AIR folder (i.e C:\Air). This information is necessary in order to configure the Trams Back Office download screen correctly.
- Amadeus Interface level 206 has been assigned.
- Invoice number range has been set up. This will insure an invoice number is assigned automatically by Amadeus when invoices are issued.
- The Amadeus Agency profile has the following options turned on or set to Yes for Interface:
- Voids
- The RM Accounting remarks
- Automated MCO (B13)
- BTZ (Set to Yes to Interface Itinerary Updates)
Prior to an interface appointment, please do the following:
Review the Trams Back Office Amadeus Interface Document available from the Trams Back Office help screen. From the main menu select Help/Trams Help/Contents/Amadeus.
- The Amadeus Interface Record transmitted to the Trams system gets its information from the PNRs you create. How information is entered into the PNR is directly related to Trams success in translating the information. The following links contain the formats that are needed in Amadeus to interface information into Trams Back Office. DO NOT SKIP THIS STEP. Your agency's users will need to know the proper formats to enter in Amadeus.
- Issue invoices to create interface records. If you have not been trained on building PNR’s and issuing tickets and invoices in Amadeus, please contact your Amadeus Representative for training assistance. You or someone in your office must be familiar and available on the appointment date with the Amadeus system. The Tres Technologies support desk/specialists cannot offer Amadeus system training.
Once all has been confirmed please e-mail Support@TresTechnologies.com to schedule an interface appointment.
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