Note: If your agency does not interface from the GDS to Trams but uses ClientBase Merge to PNR and/or PNR Import, this article does not apply to your agency. Instead go to this article: Travelport+ (Galileo) Merge to PNR: Setup and Example Format Rules
Please contact the Galileo/Travelport help desk to verify the following information before your interface appointment.
Tres Technologies does not configure the Galileo print manager for interface.
Once all has been confirmed please e-mail support@trestechnologies.com to schedule an interface appointment and add in the subject field: GDS Implement: Travelport+ 1G
Galileo/Travelport + Settings for TBO Interface
(When using Trams Back Office with Galileo, you must be on version 4.11.00.010 or higher and Download.exe Version 4.11.00.033 or higher)
- We recommend installing the GPM on the computer you will be using most often for downloading and processing into TBO.
- Verify the path of the GPM MIR folder. This information is necessary to update the download ‘PNR File Path’ in Trams Back Office. NOTE: if migrating from Apollo to Galileo/Travelport +, please see additional information below.
- Galileo Interface level is set to 92. (MIR type 92)
- Verify all Galileo workstations are linked to the MIR device. To confirm, enter:
- HMLDpcc (pcc = pseudo city code)
- If your agency uses the hotel/car/air schedule change update itinerary capability (using the DI.FT-HU entry), Travelport will need to update the AAT table where NSET = N and ticket type = 41. This enables the creation of a ‘non-faring’ MIR. Also add -J in the options field of the download panel.
- Create an automatic invoice number assignment for each sale. This series must be unique from the series already used in Trams and in Trams Utilities/setup/branch.
NOTE: Trams does not accept duplicate invoice numbers for the same branch. If migrating to or adding Galileo from another GDS, create a unique series unlike the previous GDS.
Often the easiest route is to simply add a digit to the series in the new GDS. If the current series in the Trams branch is 6 numeric, simply have the GDS assign a 7 numeric series.
Trams accepts up to 10 digits for the invoice #. - Verify the following options have been enabled in the MIR type table:
TKT -·Y REFUND -·Y VOID -·Y
UNVOID -·N SPOILED -·N MPD -·N
EMD -·Y
- Verify the following options have been disabled or enabled in the MIR options table:
CUSTOMER REMARKS -·N FREQUENT FLYER -·Y WAITLIST/OTH AIR -·Y
EXPANDED TAX -·N FARE CONST -·Y PHONE DATA -·Y
ADDRESS DATA -·Y REMARKS UN/ASSOC -·N AUXILIARY DATA -·Y
LEISURE SHOPPER -·N MIR 12HOUR CLOCK -·Y EMD TO ET TAXES -·N
MISCELLANEOUS DOC -·N SSR/OSI DATA -·N NET REMIT -·Y
SEAT DATA(GALILEO)-·N REFUND DATA -·Y OTHER FARE CONSTR-·N
CONTENT INTEGRATOR-·N CARRIER FEES -·N E MISC DOC (EMD) -·Y
CC MASKED -·N OTHER FARE LEVEL -·N 2011 - RELEASE A -·N
E MISC DOC (CPN) -·N E MISC DOC (SVC) -·N E MISC DOC (SSR) -·N
RFND DATA CUR AMT -·N RAIL DATA -·N NP.H** REMARKS -·N
PAX SPECIFIC COMM -·N EXPANDED TAX EXCH-·N
ADDITIONAL INFORMATION: Upgrading from Apollo to Galileo will require changing the PNR File Path to retrieve Apollo Mirs then Galileo Mirs.
Since Apollo/Galileo is shown together in Download and the MIRs from both GDS cannot be placed in the same folder, the path will need to be changed each time (confirm with Travelport where the different MIRs reside).
Prior to an interface appointment, please do the following:
- The following links contain the formats that are needed in Travelport +/Galileo to interface information into Trams Back Office. Your agency's users will need to know the proper formats to enter in Travelport +/Galileo.
Once all has been confirmed please e-mail Support@TresTechnologies.com to schedule an interface appointment.