This article explains how to set up GDS interface with Trams Back Office (TBO). For ClientBase users, see Travelport+ (Galileo) Merge to PNR: Setup and Example Format Rules for how to set up ClientBase integration with Travelport+.
Contact the Galileo/Travelport help desk to verify the following information before your interface appointment. Tres Technologies does not configure the Galileo print manager for interface.
Trams Back Office Settings for Travelport+ Interface
Important: You must be running the current version of Trams Back Office and the Trams Download Utility (Download.exe). The current versions are shown below.
Most recent versions of our products:
Our applications will automatically prompt you to download and install the latest updates. If you are running an older version and do receive the prompt, click on Help > Check For Updates.
- ClientBase Windows: 4.13.00.037 (Download Update)
- Trams Back Office: 4.11.00.019 (Download Update)
- Interface Download Utility (Download.exe): 4.11.00.053 (Download Update)
If you are unable to install the update automatically, you can manually download the latest version by clicking the links above.
Trams Back Office Settings for TBO Interface
-
Disable the Trams setting Allow Comm Track on Exchanges
- Click on Utilities > Settings > Global Defaults > Interface/Mailmerge and uncheck the box next to Allow Comm Track on Exchanges
- Click on Utilities > Settings > Global Defaults > Interface/Mailmerge and uncheck the box next to Allow Comm Track on Exchanges
Galileo/Travelport + Settings for TBO Interface
- We recommend installing the GPM on the computer you will be using most often for downloading and processing into TBO.
- Verify the path of the GPM MIR folder. This information is necessary to update the download PNR File Path in Trams Back Office. If migrating from Apollo to Galileo/Travelport +, please see additional information below.
- Verify all Galileo workstations are linked to the MIR device. To confirm, enter, HMLDpcc (Replace "pcc" with your Travelport+ pseudo city code)
- To use the hotel/car/air schedule change update itinerary capability (using the DI.FT-HU entry), Travelport will need to update the AAT table where NSET = Y. This enables the creation of a ‘non-faring’ MIR. Also add -J in the options field of the download panel.
For more information about the Hotel/Car update option, see Travelport+/Galileo Updating Car/Hotel and Air Schedule Changes. - Create an automatic invoice number assignment for each sale. This series must be unique from the series already used in Trams and in Trams Utilities/setup/branch.
- Trams does not accept duplicate invoice numbers for the same branch. If migrating to or adding Galileo from another GDS, create a unique series that does not overlap with other invoice numbers used in TBO.
Hint: Often the easiest way to choose a starting invoice number is simply change the first digit of your current invoice numbers. For example, If the current series in the Trams branch begins with the number "6", have the GDS assign an invoice number beginning with the number "7".
Trams allows up to ten digits for the invoice number.
- Trams does not accept duplicate invoice numbers for the same branch. If migrating to or adding Galileo from another GDS, create a unique series that does not overlap with other invoice numbers used in TBO.
- Verify the following options have been enabled in the MIR type table:
TKT -·Y REFUND -·Y VOID -·Y UNVOID -·N SPOILED -·N MPD -·N EMD -·Y
- Verify the following options have been disabled or enabled in the MIR options table:
EXPANDED TAX RFND -·N
CUSTOMER REMARKS -·N FREQUENT FLYER -·Y WAITLIST/OTH AIR -·Y
EXPANDED TAX -·N FARE CONST -·Y PHONE DATA -·Y
ADDRESS DATA -·Y REMARKS UN/ASSOC -·N AUXILIARY DATA -·Y
LEISURE SHOPPER -·N MIR 12HOUR CLOCK -·Y EMD TO ET TAXES -·N
MISCELLANEOUS DOC -·Y SSR/OSI DATA -·N NET REMIT -·Y
SEAT DATA(GALILEO)-·Y REFUND DATA -·Y OTHER FARE CONSTR-·N
CONTENT INTEGRATOR-·N CARRIER FEES -·N E MISC DOC (EMD) -·Y
CC MASKED -·N OTHER FARE LEVEL -·N 2011 - RELEASE A -·N
E MISC DOC (CPN) -·Y E MISC DOC (SVC) -·Y E MISC DOC (SSR) -·N
RFND DATA CUR AMT -·Y RAIL DATA -·N NP.H** REMARKS -·N
PAX SPECIFIC COMM -·N EXPANDED TAX EXCH-·N ORG COM/FARE EXCH-·N
If interfacing from both Travelport+ and Apollo, separate folders will need to be used for the MIR files from each GDS.
Because Apollo/Galileo is shown as a single option in the Download utility and the MIRs from both GDS cannot be placed in the same folder, the path needs to be changed each time an interface download is performed. Confirm with Travelport where the different MIRs reside.
Prior to an interface appointment, please do the following:
- The following links contain the formats that are needed in Travelport +/Galileo to interface information into Trams Back Office. Your agency's users will need to know the proper formats to enter in Travelport +/Galileo.
Once all has been confirmed please e-mail Support@TresTechnologies.com to schedule an interface appointment.