Auto Europe

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• Auto Europe Features

• ClientBase Windows

• ClientBase Online

 

Auto Europe Features

Auto Europe support the following Live Connect Features if checked:

Auto Europe for ClientBase Windows

To use Live Connect to sell Auto Europe, you must be an Auto Europe appointed agency and establish user logins and passwords for selling Auto Europe on-line. If are not already registered, visit http://www.AutoEurope.com/global-agent-signup.cfm to sign up online, or call your Auto Europe sales representative for more assistance. You need to provide your company address information and your IATA or CLIA number when completing this form. After you have submitted the form, Auto Europe will contact you to provide a Global Agent User Account number and a Global Agent Password which you need to set up Live Connect in ClientBase

• Set Up Auto Europe (Windows)
• Create New Auto Europe Reservation (Windows)

Set Up Auto Europe (Windows)

Step 1) Create a Live Connect Provider for Auto Europe if none exists by going to Utilities|Live Connect Providers, and clicking Add. (It’s a good idea to check if the URL is correct.)

• Provider Name: Enter Auto Europe.
• URL: Enter https://www.autoeurope.com/global-agent/Trams.cfm
• Travel Category: Enter Car from the drop-down menu.
• Import XML from: Enter HTML Source.

Step 2) Set up for Live Connect agent logins can be done individually. When Live Connect is launched, the system first looks to see if there is login information at the User Login level, and if not, then asks the user to login at the provider website.  Users can set up their own logins by going to Utilities|My Login|Live Connect and clicking Add.

• Live Connect Provider: Select Auto Europe to connect to its booking engine.
• User Name, Password and Account Number: In the User ID field, enter the Account Number provided by Auto Europe when you signed up.
• Enter the password provided you by Auto Europe.
• The Account Number field in ClientBase is left blank.
• Click OK to save.

Step 3) Create a vendor profile in ClientBase if one does not exist. From the profile manager, retrieve the Auto Europe vendor profile (or create if it is not in database). From the General Info tab, click Live Connect Providers. From here, click Add, and select Auto Europe from the drop-down list. The vendor code is left blank. Click OK to save.

Create New Auto Europe Reservation (Windows)

Step 1) When ready to book on-line, create a client Res Card and fill in the Agent, Status, Reservation Cycle, and Trip Name fields and select the travelers.

Step 2) Use the Add Reservation button to start a new reservation. Fill in the Vendor and Travel Category fields and then click Live Connect.

Step 3) Select the from the drop-down menu by Connect To (if not already defaulted), and then click Create New Reservations.

Step 4) Select customer data to book the reservation (Traveler, Credit Card, Phone and Billing Address) and click Connect.

Step 5) Although you are still in ClientBase, you are on-line at the Auto Europe booking site. Complete the reservations using instructions supplied by Auto Europe upon registration. When the reservation is confirmed, it automatically imports into the ClientBase reservation. All reservation data booked on-line is now located in the reservation fields in ClientBase.

Auto Europe for ClientBase Online

To use Live Connect to sell Auto Europe, you must be an Auto Europe appointed agency and establish user logins and passwords for selling Auto Europe on-line. If are not already registered, please visit http://www.Auto Europe.com/global-agent-signup.cfm to sign up online, or call your Auto Europe sales representative for more assistance. You need to provide your company address information and your IATA or CLIA number when completing this form. After you have submitted the form, Auto Europe will contact you to provide a Global Agent User Account number and a Global Agent Password which you need to set up Live Connect in ClientBase.

• Set Up Auto Europe (Online)
• Create New Auto Europe Reservation (Online)

Set Up Auto Europe (Online)

Step 1) Create a new or check that a Live Connect Provider for Auto Europe exists by going to Tools|Settings|Live Connect Providers and clicking Add. (Make sure the URL is correct if Provider is present.)

• Provider Name: Enter Auto Europe.
• URL: Enter https://www.autoeurope.com/global-agent/Trams.cfm
• Travel Category: Enter CAR (important) from the drop-down menu.
• Import XML from: Enter HTML Source.

Step 2) Each user can put in his own login information under Tools|My Login|Live Connect or enter one set of login information for a Live Connect provider for all agents by going to Tools|Settings|Live Connect Login. Click Add and enter the following information:

• Live Connect Provider: Select Auto Europe from the drop-down list.
• User Name, Password and Account Number: In the User ID field, enter the User Name and Password provided by Auto Europe when you signed up.
• The Account Number field in ClientBase is left blank. 
• Click Save

Step 3) Create a vendor profile in ClientBase if one does not exist. From the profile manager, retrieve the Auto Europe vendor profile (or create if it is not in database). In the General Info area, click Live Connect Providers. From here, click Add, and select provider from the drop-down list. The vendor code is left blank. Save.

Create New Auto Europe Reservation (Online)

Step 1) Retrieve the desired client profile, create a new Res Card and after entering basic Res Card info, launch Live Connect by clicking Live Connect on the menu bar. (You can also launch Live Connect from the Profile action gear.)

Step 2) Complete the Live Connect settings by identifying the vendor, the Live Connect Provider and appropriate Login information.

Step 3) Click the Create New Reservation button.

Step 4) Select any Profile, Passenger, Branch and Res Card information you want to use to book the reservation and click Connect to launch the on-line booking engine.

Step 5) Although you are still in ClientBase, you are now on-line at the Live Connect Provider’s booking site running the on-line booking engine through a ClientBase window. Upon completion of the reservation, click the Import Reservation, and all reservation details are imported back into the ClientBase reservation record.