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Live Connect Features Supported by Brendan Vacations

Brendan Vacations supports the following Live Connect Features:

 

Brendan Vacations for ClientBase Windows

If you are not currently registered to book Brendan Vacations as a new agency set-up, please visit: http://brendanvacations.com/travel-agent-portal/. Upon completion of the registration you will receive a User ID and Password and can take the following steps to setup ClientBase.

 

Set Up Brendan Vacations Live Connect (Windows)

Upon receiving User ID and Password, take the following steps to setup ClientBase for Live Connect.

Step 1) Set up or confirm Brendan Vacations Live Connect Provider details by going to Utilities|Live Connect Providers, and clicking Add or Modify.

  • Provider Name: Enter Brendan Vacations.
  • URL: Enter: https://book.itropics.com/BookingWizard/TramsLiveConnect.aspx?sc=BVUSAS
  • Travel Category: Select Tour from the drop-down.
  • Import XML from: Select HTML Source.

Step 2) Set up the Live Connect agent login. When Live Connect is launched, the system first looks to see if there is login information at the User Login level. Users can set up their own logins by going to Utilities|My Login|Live Connect and clicking Add.

  • Live Connect Provider: Select Brendan Vacations from the drop-down list.
  • User Name/Password: Enter the User Name and Password based upon the login information provided to you when you contacted provider. (The Agency Number and Agency Code is not applicable.) Click OK to save.

Step 3) Retrieve the Brendan Vacations vendor profile from the Profile Manager (or create one if not in your database). From the General Info tab, click the Live Connect Providers button. Click Add, and select Brendan Vacations booking engine from the drop-down list. The Vendor Code is BV. In the Travel Category profile field, select Tour from the drop-down menu.

 

Importing a Brendan Vacations Reservation into ClientBase (Windows)

Step 1) When ready to import a reservation into ClientBase previously made with Brendan Vacations, create a client Res Card and fill in the Agent, Status, Reservation Cycle, and Trip Name fields.

Step 2) Use the Add Reservation button to start a new reservation. Fill in the Vendor and Travel Category fields and then click Live Connect.

http://static.trams.com/CBW38/images/An%20In-Depth%20Look%20at%20Live%20Connectfirst.20.1.15.jpg

Step 3) Select the Brendan Vacations from the drop-down menu by Connect To (if not already defaulted), and then click Import Existing Reservation.  Enter the confirmation number or leave blank.

Step 4) Although still in ClientBase, you are launched on-line to the Brendan Vacations Manage My Booking page on its booking site. Here you need to enter the booking reference number and the customer last name. 

When the reservation details are showing, click Import Reservation and the details of the reservation automatically populate the customer’s reservation in ClientBase.

 

Retrieve an Existing Reservation for Editing or Cancelling (Windows)

To edit or cancel an existing reservation using Live Connect, follow these steps:

Step 1) Launch Live Connect from inside the reservation to edit or cancel in ClientBase.

Step 2) A dialog box appears. Click Retrieve Reservation.

Step 3) Live Connect launches the booking engine site. Edit or cancel the reservation using instructions supplied by the booking engine, and click Import Reservation. All reservation data edited or cancelled online is now located in the reservation fields in ClientBase.

If you need help using the Brendan Vacations booking site, contact info@brendanvacations.com.

 

Brendan Vacations for ClientBase Online

If you are not currently registered to book Brendan Vacations as a new agency set-up, please visit: http://brendanvacations.com/travel-agent-portal/. Upon completion of the registration you will receive a User ID and Password and can take the following steps to setup ClientBase.

Set Up Brendan Vacations Live Connect (Online)

Upon receiving User ID and Password, take the following steps to setup ClientBase for Live Connect.

Step 1) Once you have obtained accurate login information, you need to make sure this Live Connect Provider is in ClientBase correctly by going to Tools|Settings|Live Connect Providers and clicking Add if not present or Modify.

  • Provider Name: Type Brendan Vacations.
  • URL: Type: https://book.itropics.com/BookingWizard/TramsLiveConnect.aspx?sc=BVUSAS
  • Travel Category: Select Tour from the drop-down.
  • Import XML from: Select HTML Source.

Step 2) Each user can put in his own login information under Tools|My Login|Live Connect.  Click Add and enter the following information:

  • User Name and Password: Enter the necessary fields based upon the login information provided to you when you contacted Brendan Vacations.
  • The Agency Number and Code is not applicable

Step 3) Retrieve the Brendan Vacations vendor profile from the Profile Manager (or create one if not in your database). From the General Info link, click the Live Connect Providers button. Click Add, and select Brendan Vacations booking engine from the drop-down list. The Vendor Code is BV. In the Travel Category profile field, select Tour from the drop-down menu.

 

Importing a Brendan Vacations Reservation into ClientBase (Online)

Step 1) To import a reservation into ClientBase that was previously made with Brendan Vacations, retrieve the desired client profile, create a new Res Card and after entering basic Res Card info (no need to enter Travelers), launch Live Connect by clicking Live Connect on the menu bar. (You can also launch Live Connect from the Profile action gear.)

Step 2) Complete the Live Connect settings by identifying the vendor, the Live Connect Provider and appropriate Login information.

Step 3) Select the Brendan Vacations from the drop-down menu by Connect To (if not already defaulted), and then click Import Existing Reservation.  Enter the confirmation number.

Step 4) Although still in ClientBase, you are launched on-line to the Brendan Vacations Manage My Booking page on its booking site. Here you need to enter the booking reference number and the customer last name. 


When the reservation details are showing, click Import Reservation and the details of the reservation automatically populate the customer’s reservation in ClientBase.

 

Retrieve an Existing Reservation for Editing or Cancelling (Online)

To edit or cancel an existing reservation using Live Connect, follow these steps:

Step 1) Launch Live Connect from inside the reservation to edit or cancel in ClientBase.

Step 2) A dialog box appears. Click Retrieve Reservation.

Step 3) Live Connect launches the booking engine site. Edit or cancel the reservation using instructions supplied by the booking engine, and click Import Reservation. All reservation data edited or cancelled online is now located in the reservation fields in ClientBase.

If you need help using the Brendan Vacations booking site, contact info@brendanvacations.com.

 

Brendan Vacations for ClientBase Windows Recording

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