CTCM / CTCE Mandatory Traveler Contact Rules for a PNR

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ClientBase Windows:

• Amadeus
• Sabre
• Apollo
• Worldspan
• Galileo

ClientBase Online Standalone**:

• Amadeus
• Sabre
• Apollo
• Worldspan
• Galileo

**If your agency has both ClientBase Windows and ClientBase Online, Merge to PNR Rules need to entered in ClientBase Windows.

ClientBase Windows:

Amadeus:

Phone and Email is stored in the Traveler's Advanced Traveler Tab - Emergency Contact Fields:

Rule for the Emergency Contact Phone:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Amadeus
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  SRCTCM-«Emergency Contact Phone Prefix/Suffix Without Dash»«NAME FIELD POS»

Rule for the Emergency Contact Email:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Amadeus
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  SRCTCE-«Emergency Contact E-mail - //»«NAME FIELD POS»

Phone and Email is stored in the Traveler's Communications Tab:

IMPORTANT NOTE:  You must have only one Primary phone and one Primary email address

 

Rule for the Traveler Communications Contact Phone:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Amadeus
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  SRCTCM-«Traveler Contact Primary Phone»«NAME FIELD POS»
   
   

Rule for the Traveler Communications Contact Email:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Amadeus
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  SRCTCE-«Traveler Contact Primary E-Mail»«NAME FIELD POS»

 

Sabre:

Phone and Email is stored in the Traveler's Advanced Traveler Info Tab - Emergency Contact Fields:

Rule for the Emergency Contact Phone:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Sabre
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  3CTCM/«Emergency Contact Phone Prefix/Suffix Without Dash»«NAME FIELD POS»

Rule for the Emergency Contact Email:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Sabre
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:   3CTCE/«Emergency Contact E-mail - //»«NAME FIELD POS»

Phone and Email is stored in the Traveler's Communications Tab:

IMPORTANT NOTE:  You must have only one Primary phone and one Primary email address

Rule for the Traveler Communications Contact Phone:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Sabre
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule: 3CTCM/«Traveler Contact Primary Phone»«NAME FIELD POS»
   

Rule for the Traveler Communications Contact Email:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Sabre
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  3CTCE/«Traveler Contact Primary E-Mail»«NAME FIELD POS»
   

Apollo:

Phone and Email is stored in the Traveler's Advanced Traveler Info Tab - Emergency Contact Fields:

Rule for the Emergency Contact Phone:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Apollo
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule: ¤:3SSRCTCMYYHK1/«NAME FIELD POS»/«Emergency Contact Phone Prefix/Suffix Without Dash»

Rule for the Emergency Contact Email:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Apollo
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  ¤:3SSRCTCEYYHK1/«NAME FIELD POS»/«Emergency Contact E-mail - //»

Phone and Email is stored in the Traveler's Communications:

IMPORTANT NOTE:  You must have only one Primary phone and one Primary email address

Rule for the Traveler Communications Contact Phone:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Apollo
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  ¤:3SSRCTCMYYHK1/«NAME FIELD POS»/«Traveler Contact Primary Phone»
   

Rule for the Traveler Communications Contact Email:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Apollo
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  ¤:3SSRCTCEYYHK1/«NAME FIELD POS»/«Traveler Contact Primary E-Mail»

Worldspan:

Phone and Email is stored in the Traveler's Advanced Traveler Info Tab - Emergency Contact Fields:

Rule for the Emergency Contact Phone:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Worldspan
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule: 3SSRCTCMYYHK1/«Emergency Contact Phone Prefix/Suffix Without Dash»«NAME FIELD POS»

Rule for the Emergency Contact Email:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Worldspan
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  3SSRCTCEYYHK1/«Emergency Contact E-mail - //»«NAME FIELD POS»

Phone and Email is stored in the Traveler's Communications:

IMPORTANT NOTE:  You must have only one Primary phone and one Primary email address

Rule for the Traveler Communications Contact Phone:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Worldspan
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  3SSRCTCMYYHK1/«Traveler Contact Primary Phone»«NAME FIELD POS»
   
   

Rule for the Traveler Communications Contact Email:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Worldspan
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule: 3SSRCTCEYYHK1/«Traveler Contact Primary E-Mail»«NAME FIELD POS»

Galileo:

Phone and Email is stored in the Traveler's Advanced Traveler Info Tab - Emergency Contact Fields:

Rule for the Emergency Contact Phone:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Galileo
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule: SI.P«NAME FIELD POS»/SSRCTCMYYHK1/«Emergency Contact Phone Prefix/Suffix Without Dash»

Rule for the Emergency Contact Email:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Galileo
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule: SI.P«NAME FIELD POS»/SSRCTCEYYHK1/«Emergency Contact E-mail - //»

Phone and Email is stored in the Traveler's Communications:

IMPORTANT NOTE:  You must have only one Primary phone and one Primary email address

Rule for the Traveler Communications Contact Phone:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Galileo
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  SI.P«NAME FIELD POS»/SSRCTCMYYHK1/«Traveler Contact Primary Phone»
   

Rule for the Traveler Communications Contact Email:

1.  Click on Global Defaults > Merge to PNR Defaults > PNR Rules
2. In the GDS selection drop down menu, select Galileo
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule: SI.P«NAME FIELD POS»/SSRCTCEYYHK1/«Traveler Contact Primary E-Mail»

ClientBase Online Standalone:

Amadeus:

Phone and Email is stored in the Traveler's Emergency Contact Fields:

Rule for the Emergency Contact Phone:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Amadeus
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  SRCTCM-«Emergency Contact Phone Prefix/Suffix Without Dash»«NAME FIELD POS»

Rule for the Emergency Contact Email:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Amadeus
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  SRCTCE-«Emergency Contact E-mail - //»«NAME FIELD POS»

Phone and Email is stored in the Traveler's Communications:

IMPORTANT NOTE:  You must have only one Primary phone and one Primary email address

Rule for the Traveler Communications Contact Phone:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Amadeus
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  SRCTCM-«Traveler Contact Primary Phone»«NAME FIELD POS»
   
   

Rule for the Traveler Communications Contact Email:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Amadeus
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  SRCTCE-«Traveler Contact Primary E-Mail»«NAME FIELD POS»

Sabre:

Phone and Email is stored in the Traveler's Emergency Contact Fields:

Rule for the Emergency Contact Phone:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Sabre
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  3CTCM/«Emergency Contact Phone Prefix/Suffix Without Dash»«NAME FIELD POS»

Rule for the Emergency Contact Email:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Sabre
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:   3CTCE/«Emergency Contact E-mail - //»«NAME FIELD POS»

Phone and Email is stored in the Traveler's Communications:

IMPORTANT NOTE:  You must have only one Primary phone and one Primary email address

Rule for the Traveler Communications Contact Phone:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Sabre
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule: 3CTCM/«Traveler Contact Primary Phone»«NAME FIELD POS»
   

Rule for the Traveler Communications Contact Email:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Sabre
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  3CTCE/«Traveler Contact Primary E-Mail»«NAME FIELD POS»
   

Apollo:

Phone and Email is stored in the Traveler's Emergency Contact Fields:

Rule for the Emergency Contact Phone:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Apollo
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule: ¤:3SSRCTCMYYHK1/«NAME FIELD POS»/«Emergency Contact Phone Prefix/Suffix Without Dash»

Rule for the Emergency Contact Email:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Apollo
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  ¤:3SSRCTCEYYHK1/«NAME FIELD POS»/«Emergency Contact E-mail - //»

Phone and Email is stored in the Traveler's Communications:

IMPORTANT NOTE:  You must have only one Primary phone and one Primary email address

Rule for the Traveler Communications Contact Phone:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Apollo
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  ¤:3SSRCTCMYYHK1/«NAME FIELD POS»/«Traveler Contact Primary Phone»
   

Rule for the Traveler Communications Contact Email:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Apollo
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  ¤:3SSRCTCEYYHK1/«NAME FIELD POS»/«Traveler Contact Primary E-Mail»

Worldspan:

Phone and Email is stored in the Traveler's Emergency Contact Fields:

Rule for the Emergency Contact Phone:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Worldspan
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule: 3SSRCTCMYYHK1/«Emergency Contact Phone Prefix/Suffix Without Dash»«NAME FIELD POS»

Rule for the Emergency Contact Email:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Worldspan
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  3SSRCTCEYYHK1/«Emergency Contact E-mail - //»«NAME FIELD POS»

Phone and Email is stored in the Traveler's Communications:

IMPORTANT NOTE:  You must have only one Primary phone and one Primary email address

Rule for the Traveler Communications Contact Phone:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Worldspan
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  3SSRCTCMYYHK1/«Traveler Contact Primary Phone»«NAME FIELD POS»
   
   

Rule for the Traveler Communications Contact Email:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Worldspan
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule: 3SSRCTCEYYHK1/«Traveler Contact Primary E-Mail»«NAME FIELD POS»

 

Galileo:

Phone and Email is stored in the Traveler's Emergency Contact Fields:

Rule for the Emergency Contact Phone:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Galileo
3. Click on Add
4. Description of Rule: "CTCM" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule: SI.P«NAME FIELD POS»/SSRCTCMYYHK1/«Emergency Contact Phone Prefix/Suffix Without Dash»

Rule for the Emergency Contact Email:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Galileo
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  SI.P«NAME FIELD POS»/SSRCTCEYYHK1/«Emergency Contact E-mail - //»

Phone and Email is stored in the Traveler's Communications:

IMPORTANT NOTE:  You must have only one Primary phone and one Primary email address

Rule for the Traveler Communications Contact Phone:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Galileo
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's phone number(s) will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  SI.P«NAME FIELD POS»/SSRCTCMYYHK1/«Traveler Contact Primary Phone»
   
   
   

Rule for the Traveler Communications Contact Email:

1.  Click on Tools > Settings > Merge to PNR Rules
2. In the GDS selection drop down menu, select Galileo
3. Click on Add
4. Description of Rule: "CTCE" (or any description that you'd like to use)
5. Field Group: "Traveler Miscellaneous"
6. Always Move This Rule: If checked, the traveler's email will be selected by default; if unchecked, you'll have to select when you want to merge
7. Display on Selection Screen: Leave this box checked
8. PNR Custom Rule:  SI.P«NAME FIELD POS»/SSRCTCEYYHK1/«Traveler Contact Primary E-Mail»