In this guide:
- Quick Steps
- Initial setup
- ARC and BSP Service Fees
- Non-ARC/BSP cash, check, and credit card merchant service fees
Quick Steps
| IMPORTANT: Before issuing service fees, ensure the initial setup has been completed. |
ARC and BSP service fees
| Action | Example | |
|---|---|---|
| 1 | Book air segments but do not issue ticket(s) | |
| 2 | Create service fee MCO using SFP format | SFPUSD50.00/LR |
| 3 | Retrieve the PNR and create service fee free-text (DI-FT) accounting remark. | DI.FT-MS90A*ALXD*TK0000000000*TCSERVICE FEE*TF50.00*CM96.5*PNSMITH/JOHN |
| 4 | Enter form of payment | DI.FT-MS90*FPVI4444333322221111 |
| 5 |
Generate invoice and MIR
|
TKP TKPDIDAD |
Non-ARC/BSP cash or check fees
| Action | Example | |
|---|---|---|
| 1 | Book segments but do not issue ticket(s) | |
| 2 | Create service fee free-text (DI-FT) accounting remark. | DI.FT-MS90S*VCSVCFEE*TCSERVICE FEE*TF50.00*CM100*PNSMITH/JOHN |
| 3 | Enter form of payment |
Override PNR form of payment DI.FT-MS90*FPCASH |
| 4 |
Generate invoice and MIR
|
TKP TKPDIDAD |
Initial set up
Before interfacing service fees, you will need to create Tres supplier profiles for each type of fee. You also need to ensure certain Travelport+ settings are in place so ARC/BSP service fees interface correctly.
Tres Setup
- Create a supplier profile for ARC/BSP service fees.
- For ARC fees, the profile interface ID must be XD and the airline number must be 890.
- For IATA/BSP fees, the profile interface ID must be XB and the airline number must be 954.
- Optional: Enter a default commission that equals the net amount of commission on fee bookings. ARC charges 3.5% for most fees, so the commission rate is 96.5% (100% – 3.5%).
- Create a vendor profile for non-ARC/BSP service fees.
- The interface ID can be any ID that is not used by another profile. Many agencies use “SVCFEE”.
- Optional: Since the agency keeps 100% of non-ARC/BSP fees, enter 100% as the default commission.
Travelport+ setup
- Enter MMOD to display your agency’s MIR options table. Ensure MISC DOCS = Y.
- Enter MMTD to display your agency’s MIR types table. Ensure MPD = N.
ARC and BSP Service Fees
- The airline code (AL) refers to the airline code used for your market’s service fee MCOs. ARC (U.S.) uses the code “XD”. IATA (Canadian) agencies use the code “XB”.
- The Tres travel category (TC) is "SERVICE FEE".
- The commission (CM) is the amount the of the service fee less the ARC and IATA processing fee. Most transactions are assessed with a 3.5% fee, resulting in a net commission of 96.5%. If your Tres supplier profile includes the default commission rate, you do not need to include the *CM96.5 portion of the DI-FT line.
- The passenger name (PN) is the traveler's name as it should interface to Tres, for example, "SMITH/JOHN").
- Each service fee must be assigned a unique pseudo segment number. For example, begin entering fees using pseudo segment number “90”. If you are charging more than one fee, the second fee would be assigned pseudo segment number 91, and the third fee would be assigned number 92.
- Create the service fee MCO. The “/LR” adds Travelport+ “paid” and “due” segments in the PNR.
Format: SFP(currency)(amount)/LR
Example: SFPUSD50.00/LR - Retrieve the PNR and enter the MCO information using free-text (DI-FT) remarks:
Format: DI.FT-MS(pseudo segment number)A*AL(airline code)*TK(10-digit MCO number)*TCSERVICE FEE*TF50.00*CM96.5*PN(last/first)
Example: DI.FT-MS90A*ALXD*TK0000000*TCSERVICE FEE*TF50.00*CM96.5*PNSMITH/JOHN - The PNR form of payment to be applied to the service fee booking
Format: DI.FT-MS(pseudo segment number)*FP(payment method)
Example: DI.FT-MS90*FPVI444433332222 - To issue airline ticket(s) and fee, enter TKP. For non-air PNRs, enter TKPDIDAD.
Non-ARC/BSP cash and check service fees
You will need to know certain information about how your agency’s Tres is set up to enter the accounting information:
- The vendor code (VC) assigned to the Tres supplier profile used for service fees. In our example, we are using “SVCFEE”.
- The commission (CM) is 100% because the agency retains the entire amount of the fee. If your Tres supplier profile includes the default commission rate, you do not need to include the *CM100 portion of the DI-FT line.
Free-text line for NON-ARC/BSP service fee information
Each service fee must be assigned a unique pseudo segment number. For example, begin entering fees using pseudo segment number “90”. If you are charging more than one fee, the second fee would be assigned pseudo segment number 91, and the third fee would be assigned number 92.
- Format: DI.FT-MS(pseudo segment number)S*VC(vendor code)*TCSERVICE FEE*TF(total amount)*CM(commission rate)*PN(last/first)
- Example: DI.FT-MS90S*VCSVCFEE*TCSERVICE FEE*TF50.00*CM100*PNSMITH/JOHN
Fees paid by cash or check
To override the PNR form of payment, and an additional DI free-text line:
- Format: DI.FT-MS(pseudo segment number)*FP(payment method)
- Example: DI.FT-MS90*FPCASH
End the transaction
- To issue airline ticket(s) and fee, enter TKP. For non-air PNRs, enter TKPDIDAD.