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Supplier (Non-ARC/BSP) Service Fees

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Supplier (Non-ARC/BSP) Service Fees

  • Updated

When to Use This Workflow

Use this workflow when any of the following apply:

  • The service fee is not reported through ARC or BSP
  • The fee is paid by cash, check, or credit card merchant
  • The fee represents a non-air service charge retained by the agency
  • You are instructed to use a supplier service fee instead of ARC/BSP

If the fee is an ARC or BSP service fee, see Issuing Standalone ARC/BSP Service Fees (SFP).

 

Important Rule (Do Not Skip)

When using this workflow:

DI.FT accounting must be entered before generating an invoice or MIR.

If DI.FT remarks do not exist before invoicing, the service fee will not interface correctly to Trams.

 

What This Workflow Does

This workflow creates a supplier service fee booking in Trams using free-text (DI.FT) accounting remarks.

Unlike ARC/BSP service fees:

  • No MCO is issued
  • No airline code (AL) is used
  • The agency typically retains 100% of the fee

 

Step-by-Step Instructions

Step 1 — Add DI.FT Accounting Information

Retrieve the PNR and enter the supplier service fee accounting remark.

Format

DI.FT-MS(ms#)S*VC(vendor code)*TT(travel type)*TF(amount)*CM100

Example

DI.FT-MS90S*VCSVCFEE*TT11*TF50.00*CM100

Key Notes

  • Each service fee must use a unique MS number
    • First fee: MS90
    • Second fee: MS91
  • VC must match the Trams vendor profile used for supplier service fees
  • If the vendor profile already has a default commission of 100%, *CM100 may be omitted

 

Step 2 — Enter or Override Form of Payment

Fees Paid by Cash or Check

If the PNR form of payment is cash or check, no additional entry is required.

To override the PNR form of payment:

Format

DI.FT-MS(ms#)*FP(payment method)

Example

DI.FT-MS90*FPCASH

 

Fees Paid by Credit Card Merchant

For credit card merchant fees, enter payment details using a second DI.FT line.

Format

DI.FT-MS(ms#)*CP4*(card number)*XP(expiration date)

Example

DI.FT-MS90*CP4*VI4444333322221111*XP1235

 

Step 3 — Generate Invoice and MIR

Choose the correct command based on the PNR contents.

If airline tickets exist in the PNR

TKP

If no airline tickets exist

TKPDIDAD

If adding a service fee after ticketing

TKPDIDAD/SNONE

  • Requires at least one non-air (auxiliary) segment

 

Special Scenarios

Service Fee-Only PNR

When the PNR contains only a supplier service fee:

  • A placeholder tour segment is required
  • Use:

TKPDIDAD

 

Multiple Supplier Service Fees

  • Each fee must use a different MS number
  • MS numbers must remain sequential

 

What You Will See in Trams

  • Service fee appears as a supplier booking
  • Commission defaults to 100%
  • Invoice behavior depends on whether airline tickets exist

 

Common Mistakes

  • Using ARC/BSP formats (AL, TK) for supplier fees → Fee will not interface correctly
  • Entering DI.FT accounting after invoicing → Service fee will be ignored
  • Reusing MS numbers for multiple fees → Accounting conflicts in Trams

 

Related Articles

  • Service Fees in Travelport+ (Galileo 1G): Overview & Workflow Selector
  • Issuing Standalone ARC/BSP Service Fees (SFP)
  • Issuing ARC/BSP Service Fees with Airline Tickets (TKPSFP)
  • Exchanges and Service Fees
  • Service Fee Setup for Trams Back Office

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