Agent Activity Reports in Trams Back Office

Reports | Agent | Activity

The Agent Activity report run with the selection criteria above will match the Booking Activity on the Management Summary Report. It can also be run using Agent Status: Inside or Outside and Agent Action:  Is Blank, Booking, or Ticketing.

Note: When looking at the actual Agent Activity Report, the Fare Productivity Column is the total fare divided by the number of agents on the invoice. The Commission Productivity Column is the total commission divided by the number of agents on the invoice.

This report can be run for all agents or for an individual agent.

Unpaid Commission by Agent

The selection criteria below will run a report of unpaid (by the Vendor) commissions for all agents or by individual agent name. 

Agent Statement

The selection criteria below will run a detailed report of all open (unpaid to agent) bookings where the agency has been paid by the client and has received the commissions from the vendors. 

The report can be modified by changing the Agent Status, Preferred Vendor Status, Depart dates and Agent Action. 

The Agent Statement can be run for a Group of Agents or for Individual agents.  Be sure to Default the selection criteria so that the Agent Statement uses the same criteria every time. Print a copy of the selection criteria and place in each Agent’s folder as a backup.  

1. Total Sales generated by agent for agency.
2. Total agency commission received.
3. Agent commission amount.
4. Agent Adjustments: added under Adjustment Menu.
5. Travel Type Summary.
6. Total Commission due to Agent.