**When using Global Modify, we strongly suggest you backup your database. Global Modify cannot be undone.**
- Select the Activities Manager.
- Select the Level 2 tab.
- Select Filter on the far right.
- Select Reminders.
- Select the drop down and select 'Not Complete/Not Responded'.
- Enter a date range.
- You can enter a complete range or leave the first date field bank and enter a 'to' date. This will give you all completed reminders up to the date entered.
- Select a Login name if completing Reminders for a specific agent.
- Select Ok.
9. Navigate to Utilities > Global Modify.
10. Select the Field to Modify dropdown and select 'ACTIVITY.Completed.
11. Enter a check mark in the 'Set Value Completed' box and select the date you want stamped on the Activity as completed.
12. Select 'Global Modify Now'.