Review how to write off a client balance
1. Go to Payments|Received.
2. Enter the Amount of invoice to be removed/written off.
3. Use date of report run to detect balance.
4. Choose Payment Method of OTHER.
5. Under Remarks, type "Write-off” with additional explanation.
6. In the Name field, enter the Client Name.
7. Toggle the invoice closed by clicking Toggle Close.
8. If the GL is set up, create a JE which credits Client Balances and write it off as a debit to a 4XXX account for the Travel type