Please contact your Worldspan / Travelport help desk to verify the information below. Tres Technologies support does not configure Worldspan GDS for interface.
Once all has been confirmed, contact Support@TresTechnologies.com to schedule an interface appointment.
Worldspan Settings for TBO Interface
- The Host Print Manager is configured for Interface.
- What is the TAIR device number (note it should be 6 characters) This number is important to know, since it is needed for the commands to check the status, stop and start the interface queue in Worldspan
- Verify the Output folder location for the interface (i.e C:\wspan\hpm\output)
- Interface level must be at 20
- Refunds and Void option must be turned on for interface
Note: To verify the interface level, enter 4G in Worldspan. The letter R and V will also appear if the refund and void options are tuned on. Contact the Worldspan help desk to turn those options on if the letters do not appear.
Prior to an interface appointment, please do the following:
- The Worldspan Interface Record transmitted to the Trams system gets its information from the PNRs you create. How information is entered into the PNR is directly related to Trams success in translating the information. The following links contain the formats that are needed in Worldspan to interface information into Trams Back Office. DO NOT SKIP THIS STEP. Your agency's users will need to know the proper formats to enter in Worldspan.
- Issue invoices to create interface records. If you have not been trained on building PNR’s and issuing tickets and invoices in Worldspan, please contact your Travelport/Worldspan Representative for training assistance. You or someone in your office must be familiar and available on the appointment date with the Worldspan system. The Tres Technologies support desk/specialists will not offer Worldspan system training.
Once all has been confirmed, contact Support@TresTechnologies.com to schedule an interface appointment.