There may be times an agency needs to account for a voided ticket that was never interfaced.
Initial Setup:
- Create a trip called Spoiled Tickets.
- This trip will be used to add all spoiled tickets.
- Create a Supplier Profile called Spoiled Ticket.
Adding a Spoiled Ticket to Tres:
- Use Quick Search to search for the trip called 'Spoiled Tickets'.
Open the Trip and select Reservations on the left, then Add Reservation on the right.
Complete the following fields:
- Travel Category: Air
- Booking date: Issue Date
- Supplier: Spoiled Ticket
- Select the appropriate ARC number
- Enter the spoiled ticket number
- Fare: 0.00
- Commission Amount: 0.00
- Select Save Reservation to trip in the upper right.
- If your agency has recommended fields setup in the database, you will get a prompt. Select Yes.
- Select Save in the upper right corner.