"Access Denied, User Permission Setting" Error Message During Interface in Trams Back Office

If you receive an "Access Denied, User Permission Setting" error when performing the interface process, follow the directions below to enable two specific permission settings in the user login.

1. Click on Utilities > Setup > User Profile
2. Enter your SYSDBA password when prompted
3. Highlight your user login from the list at the bottom
4. Click on the Permissions tab at the top of the window
5. Make sure the two permissions are selected/checked
   • View full Credit Card/Bank Account Numbers
   • Run Reports/Exports with full Credit Card/Bank Account Numbers and view REC LOC content
     
6. Click on the Update button on the right-hand side of the screen
7. Click OK
8. Log out then re-log into TBO