When to Use This Workflow
Use this workflow only when all of the following are true:
- You are issuing new airline tickets
- The service fee is issued at the same time as ticketing
- This is not an exchange
- Your agency is configured with MPD = S
If any of these are not true, do not use TKPSFP. Instead, see Issuing Standalone ARC/BSP Service Fees (SFP).
What This Does
Using the Ticket with Service Fee command allows you to issue:
- Airline ticket(s)
- ARC/BSP service fee
in a single step, with both items interfacing to the same Trams invoice.
No free-text (DI.FT) accounting entries are required.
How to Issue a Ticket with a Service Fee
Command
TKPSFP(amount)
Example
TKPSFP30.00
This issues the airline ticket(s) and adds a $30.00 service fee per ticket.
Important Notes (Read Before You Issue)
-
Fee is per ticket
- If two tickets are issued, TKPSFP30.00 results in a $60.00 total service fee
- To charge a flat fee regardless of ticket count, use:
TKPSFPT30.00
- The service fee automatically interfaces to Trams
- No DI.FT accounting lines are required
- No SmartButton is required
What You Will See in Trams
- A single invoice
- Airline ticket(s) and service fee on the same invoice
- Commission and accounting applied automatically based on agency setup
When NOT to Use TKPSFP
Do not use TKPSFP in these situations:
- ❌ Exchange tickets (even, add-collect, residual)
- ❌ Service fee issued without ticketing
- ❌ Service fee added after ticketing
- ❌ Non-ARC/BSP (supplier) service fees
For these scenarios, see:
- Issuing Standalone ARC/BSP Service Fees (SFP)
- Supplier (Non-ARC/BSP) Service Fees
- Exchanges and Service Fees
Common Mistakes
- Using TKPSFP during an exchange → Service fee will not interface correctly
- Expecting a flat fee when multiple tickets are issued → Use TKPSFPT instead
- Using TKPSFP when MPD ≠ S → Fee will not interface as expected