Adjustments are NOT reversible and should only be carried out by staff with a complete understanding of this transaction.
All Adjustments for each module follow the same principals. Adjustments for all other file types have been included in the relevant module in this guide.
How to Complete a Trip File Adjustment
- Open the required Trip file and click on the Accounting tab.
- Click on the New icon on the toolbar or press Ctrl+N.
- Select Adjustment from the scroll on the New Trip Account Transaction box.
- Leave the Agency box set to the default selected.
- Click on OK to open an input screen and complete the required fields.
- Debit and Credit radio buttons
- Click on Debit if funds are being taken from the open Trip file. Click on Credit if funds are to be added to the open Trip file.
- Type Code
- Select from:
- Transfer: Transfer funds from one Trip file to another.
- Take-Up: DO NOT USE. This Type Code is only for use by Travelport staff in the loading of opening balances.
- Journal: Transferring balances to or from the Cashbook General Ledger accounts.
- Commissions: Transferring funds to or from the Commission Adjustment account.
- Select from:
- When either Journal or Commission is selected, a GST box is displayed. Selecting GST Yes displays a Total field where the amount including GST can be entered. If no figure is entered in the Total field, it is populated from the entry in the Amount field and the GST Amount field is automatically calculated.
- From/To Trip Code
- This field is displayed after Transfer has been selected in the Type Code field.
- Enter the Trip code for the file balancing entry. Press F12, or double click in this field to display the Search screen.
- Amount
- Enter the total amount of the adjustment
- Remark
- Add a remark to clarify the adjustment
- Click on OK to save the transaction and exit from the screen
Note: Trip file Adjustments will appear on Statement of Account documents:
- When a particular user group is given Security rights to perform this task
- The adjustment is ticked to allow the adjustment to be added to a Statement of Account (with segments and/or comments)