NOTE: This article pertains to ClientBase Windows. Click here for instructions for ClientBase Online.
Steps to Merge Profile Data to Amadeus using Clipboard in ClientBase Windows
1. Your ClientBase Administrator or Manager will need to update your Global Default settings by going to Global Defaults > Merge to PNR Defaults > PNR Settings. On the GDS drop-down menu select Amadeus and then change the Use API selection to Use Clipboard.
Alternatively, individual users can go to Workstation Defaults > Environment > Merge to PNR Settings, and for Amadeus change the selection from Use Global Settings to Use Clipboard.
2. Open the profile you want to send to Amadeus, click on the PNR icon in the toolbar.
3. Select Amadeus from the 'Connect To' drop-down menu. Select the profile data you want to merge.
4. Click on Send to PNR.
The application will prompt the following:
IMPORTANT: Do not click on OK yet. Switch screens to Amadeus and paste the first set of information into your command window then hitting enter to have Amadeus save it. To paste, select CTRL V on the keyboard or right click the mouse and select 'Paste'.
Switch back to your ClientBase Window, and then click OK. The application immediately prompts the following for the second set of data:
Click OK to copy
The second set of data will then be copied to the clipboard (replacing the first set) where the user can now paste into the Amadeus Command window. To paste, select CTRL V on the keyboard or right click the mouse and select 'Paste'.
IMPORTANT: Before pasting the second set of information, you should have flight segments selected in Amadeus.
If any format that is pasted is not accepted by Amadeus, make sure to redisplay your PNR to confirm what information has successfully been entered before trying to make any corrections.