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Live Connect Features Supported by GOGO Vacations
GOGO Vacations for ClientBase Windows
GOGO Vacations for ClientBase Online
Live Connect Features Supported by GOGO Vacations
GOGO supports the following Live Connect Features:
GOGO Vacations for ClientBase Windows
- Set Up GOGO Vacations
- Import a GOGO Vacations Reservation
- Retrieve an Existing Reservation for Editing or Cancelling
Set Up GOGO Vacations
Upon receiving login information, take the following steps to setup ClientBase for Live Connect.
Step 1) Create a Live Connect Provider for GOGO Vacations if none exists by going to Utilities>Live Connect Providers, and clicking Add. (It’s a good idea to check if the URL is correct.)
Provider Name: Enter GOGO Vacations.
URL: Enter https://gogoliveconnect.gogowwv.com/api/GetBooking/AgentLogon
Travel Category: Enter Tour from the drop-down menu.
Import XML from: Enter HTML Source.
Step 2) Set up for Live Connect agent logins can be done individually or globally for the agency. Users can set up their own logins by going to Utilities|My Login|Live Connect and clicking Add. To set up globally, go to Global Defaults|Res Card Defaults|Live Connect to enter the User Name, and Password that everyone in agency will use. When Live Connect is launched, the system first looks to see if there is login information at the User Login level, and if not, then looks at the global login
- Live Connect Provider: Select GOGO Vacations from the drop-down list.
- User Name/Password: Enter the necessary fields based upon the login information provided to you when you contacted GOGO Vacations. User name is e-mail address and your selected password.
- Account Number: N/A
- Agency Code: N/A
Step 3) Create a vendor profile in ClientBase for GOGO Vacations if one does not exist. From the Profile Manager, retrieve the GOGO Vacations vendor profile (or create). From the General Info tab, enter the Travel Category Tour. Click Live Connect Providers, click Add, and select GOGO Vacations from the drop-down list. The vendor code is GOGO. Click OK to save.
Import a GOGO Vacations Reservation
Step 1) When ready to book on-line, create a client Res Card and fill in the Agent, Status, Reservation Cycle, and Trip Name fields and select the travelers.
Step 2) Use the Add Reservation button to start a new reservation. Fill in the Vendor and Travel Category fields and then click Live Connect.
Step 3) Select the GOGO Vacations from the drop-down menu by Connect To (if not already defaulted), and then click Import Existing Reservation. Click Import existing reservation and enter the confirmation number.
Step 4) Although still in ClientBase, you are launched on-line to the GOGO Vacations booking site. When the reservation details are showing, click Import Reservation and the details of the reservation automatically populate the customer’s reservation in ClientBase.
Retrieve an Existing Reservation for Editing or Cancelling
To edit or cancel an existing reservation using Live Connect, follow these steps:
Step 1) Launch Live Connect from inside the reservation to edit or cancel in ClientBase.
Step 2) A dialog box appears. Click Retrieve Reservation.
Step 3) Live Connect launches the booking engine site. Edit or cancel the reservation using instructions supplied by the booking engine, and click Import Reservation. All reservation data edited or cancelled online is now located in the reservation fields in ClientBase.
GOGO Vacations for ClientBase Online
- Set Up GOGO Vacations (Online)
- Import a GOGO Vacations Reservation (Online)
- Retrieve an Existing Reservation for Editing or Cancelling (Online)
Set Up GOGO Vacations (Online)
Step 1) Once you have obtained accurate login information, you need to add this Live Connect Provider into ClientBase by going to Tools|Settings|Live Connect Providers and clicking Add.
Provider Name: Enter GOGO Vacations.
URL: Enter https://gogoliveconnect.gogowwv.com/api/GetBooking/AgentLogon
Travel Category: Enter Tour from the drop-down menu.
Import XML from: Enter HTML Source.
Step 2) Each user can put in his own login information under Tools|My Login|Live Connect or enter one set of login information for a Live Connect provider for all agents by going to Tools|Settings|Live Connect Login. Click Add and enter the following information:
- User Name and Password: Enter the necessary fields based upon the login information provided to you when you contacted GOGO. (The Agency Number and Code is not applicable.)
Import a GOGO Vacations Reservation (Online)
***Important Note: You must download the Live Connect extension for Chrome before using Live Connect with ClientBase Online. Chrome is the supported browser. Please click here for instructions on downloading the extension.
Step 1) When ready to book on-line, create a client Res Card and fill in the Agent, Status, Reservation Cycle, and Trip Name fields and select the travelers.
Step 2) Use the Add Reservation button to start a new reservation. Fill in the Vendor and Travel Category fields and then click Live Connect.
Step 3) Select the GOGO Vacations from the drop-down menu by Connect To (if not already defaulted), and then click Import Existing Reservation. Click Import existing reservation and enter the confirmation number.
Step 4) Although still in ClientBase, you are launched on-line to the GOGO Vacations booking site. When the reservation details are showing, click Import Reservation and the details of the reservation automatically populate the customer’s reservation in ClientBase.
Retrieve an Existing Reservation for Editing or Cancelling (Online)
To edit or cancel an existing reservation using Live Connect, follow these steps:
Step 1) Launch Live Connect from inside the reservation to edit or cancel in ClientBase.
Step 2) A dialog box appears. Click Retrieve Reservation.
Step 3) Live Connect launches the booking engine site. Edit or cancel the reservation using instructions supplied by the booking engine, and click Import Reservation. All reservation data edited or cancelled online is now located in the reservation fields in ClientBase.