Duplicate Invoices During GDS Interface Download

Duplicate invoices during GDS interface download

Q: Even after I’ve downloaded interface records from my GDS, they continue to come through during subsequent downloads.

A: For the interface Download process to work as expected, the person running Interface > Download must be logged into Windows as a user with Full (Read/Write/Delete) Rights on the interface file folder. The interface folder may vary, but it’s the one shown in the PNR File Path in the TRAMS Download window:

We are not able to help with your computer settings outside of Trams. For help updated the sharing permissions on your interface folder, contact your computer or network administrator. The following article may provide further, helpful information: https://www.techrepublic.com/article/windows-101-know-the-basics-about-ntfs-permissions/.