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- 'Class not registered' when trying to Merge to PNR
- Username and password are not defined. Contact database administrator to setup an InterBase login.
- Error loading C:\Program Files (x86)\Trams\Common Files\ibbackuplib.dll
- 'Error Saving Invoice: [FireDAC][Phys][IB]violation of PRIMARY or UNIQUE KEY constraint "INTEG_1364" on table "[TABLE NAME]" when downloading and processing Interface
- TLS 1.0 and 1.1 are not supported error
- A required ActiveX control for Apollo failed to load in your browser because "System Error. Code: 5 Access Denied."
- Sabre Webservices is not available
- Please make sure that you are logged into NSRW 3.0 and have the PNR Integration Red App installed
- [FireDAC][Phys][IB]Unable to complete network request to host "sbs2008ct". Failed to establish a connection
- Sabre Emulator API is unavailable
- TDMBaseDatabaseConnection.DataModuleDestroy; Nested Transaction Count = 1.
- Error Saving : [FireDAC][Phys][IB]attempt to store duplicate value (visible to active transactions) in unique index "JE_GUID_IDX"
- Unable to complete network request to host "localhost/3050". Failed to establish a connection. No connection could be made because the target machine actively refused it.
- Access Denied, User Permission Setting
- IAR reconciliation report Error Messages
- Access violation of address 0066D3A7 in module 'CBPlus.exe'. Read of address 00000010
- Error Loading IBBACKUPLIB.DLL
- Class Not Registered, ClassID:
- Unable to connect to the license manager localhost. Socket error #10061. Connection refused
- Exception EOSError in module CBPlus.exe at 0003713D. System Error. Code:1400. Invalid window handle.
'Class not registered' when trying to Merge to PNR
Fix: Check to ensure the correct GDS is selected as the Connect To:
Username and password are not defined. Contact database administrator to setup an InterBase login.
Fix: Restart Interbase
Error loading C:\Program Files (x86)\Trams\Common Files\ibbackuplib.dll
Fix: https://support.home.sophos.com/hc/en-us/articles/115005499966-Setting-scan-exceptions
'Error Saving Invoice: [FireDAC][Phys][IB]violation of PRIMARY or UNIQUE KEY constraint "INTEG_1364" on table "[TABLE NAME]" when downloading and processing Interface.
Fix: Interface Processing Error: [FireDAC][Phys][IB]violation of PRIMARY or UNIQUE KEY constraint
TLS 1.0 and 1.1 are not supported error
A required ActiveX control for Apollo failed to load in your browser because "System Error. Code: 5 Access Denied."
Fix: ActiveX Control Failed to Load
Sabre Webservices is not available
Fix: Register Sabre Web Services Plugin (Sabrewebservicesplugin.dll)
Please make sure that you are logged into NSRW 3.0 and have the PNR Integration Red App installed
[FireDAC][Phys][IB]Unable to complete network request to host "sbs2008ct". Failed to establish a connection
Fix: Interbase - Services
Sabre Emulator API is unavailable
Fix: Setup Instructions for PNR Integration with Sabre Red Workspace & ClientBase Windows from a Local Desktop or Setup Instructions for PNR Integration with the New Sabre Red Workspace & ClientBase Windows version 4.06 or higher - Cintrix, Terminal Services, or other thin client environment
TDMBaseDatabaseConnection.DataModuleDestroy; Nested Transaction Count = 1.
Error Saving : [FireDAC][Phys][IB]attempt to store duplicate value (visible to active transactions) in unique index "JE_GUID_IDX"
Unable to complete network request to host "localhost/3050". Failed to establish a connection. No connection could be made because the target machine actively refused it.
Fix: Interbase - Services
'Error Saving Invoice: [FireDAC][Phys][IB]violation of PRIMARY or UNIQUE KEY constraint "INTEG_484" on table "INVOICE" or "PROFILE"
Access Denied, User Permission Setting
Fix: This message indicates that the user profile used while downloading/processing interface records does not have permission to view and run reports with full credit card information. In order to process interface, the TBO User Login must have permissions to View full Credit Card/Bank Account Numbers and to Run Reports with full credit card/bank account numbers.
IAR reconciliation report Error Messages:
| Message: | Means: |
| Missing Trams Back Office Ticket |
The Sales Summary reported a ticket entered in IAR and not entered in Trams Back Office. A document in IAR is not invoiced in TBO. Most often happens with debit and credit memos. |
| Missing IAR Ticket |
Trams Back Office shows a ticket that does not show on the Sales Summary Report. A document is entered in TBO but not in AIR. Possibly means that the invoice date on the ticket is not correct or the wrong ARC number was selected in TBO. |
| Net remits do not match |
The ticket shows up in Trams Back Office and in the Sales Summary Report but the Net Remit amounts are not the same amount. Change the Trams Back Office commission amount to equal the Sales Summary Report before completing the ARC Settlement routine. Either the form of payment is incorrect in TBO, or the commission amount is incorrect |
| Ticket is Voided in Trams, but not in IAR | Single TBO Ticket is voided in TBO, but not in IAR |
| Ticket is Voided in IAR but not in Trams | Single TBO Ticket is voided in IAR, but not in TBO |
Access violation of address 0066D3A7 in module 'CBPlus.exe'. Read of address 00000010
Fix: Restart ClientBase
Error Loading IBBACKUPLIB.DLL
Fix: Create an Exclusion in the anti-virus software (McAfee, Norton, Webroots, etc.) See McAfee Antivirus - Ibbackuplib.dll missing and Sophos Antivirus - IBBackupLib.dll missing error during backup
Class Not Registered, ClassID:
This error occurs when a user selects 'Send to PNR' and Amadeus is selected as the 'Connect To' GDS.
Fix: Select the correct GDS from the Connect To: dropdown.
Unable to connect to the license manager localhost. Socket error #10061. Connection refused
Fix: Interbase - Services
Exception EOSError in module CBPlus.exe at 0003713D. System Error. Code:1400. Invalid window handle.
This error occurs with Live Connect.
Fix: Click OK to close the error message in order to continue. If it closes ClientBase, just reopen the program. If it come sup after you close ClientBase, click OK.