The Additional tab allows for the storage of Other Upload Information which is transmitted to Smartpoint during upload.
Other Upload Information
Other Upload Information can include Notepads, SSR’s and OSI’s. All Other Upload Information must be entered using full Travelport+ Cryptic formats (e.g. SI.VGML). If more lines are required, click on the New icon or press Ctrl+N. Complete your entry and click on the Save icon.
Note: Certain data requires a Booking File with confirmed, live segments to be present before the Upload can occur, eg. seat and meal requests.
Interface
The Interface tab is designed to hold information that allows CCTE to interface with external applications.
The Other ID field, found on the Client tab, is duplicated here. Changing the Other ID field on this tab updates automatically to the Client tab. The Other ID field is a way of grouping client files other than by their Debtor link. Files can be retrieved in the Client Search window from the entry in this field.
If more lines are required, click on the New icon or press Ctrl+N. Complete your entry and click on the Save icon.
ICE Details Tab
The ICE Details tab allows agents to store in case of emergency contact details in the Client file. The fields available are:
- Family Name & Given Name
- Relationship
- Phone
- Mobile
This information can be accessed on any Trip file the Client profile has been linked to.
For further detail, see "Trip File and Client File Linkage " in Module 5: TripFile